Terms of Service

By registering an account or using the oiva.dev platform (“Service”) you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

oiva.dev is a B2B feedback and survey platform. It allows you to create survey forms, embed them on your websites via a JavaScript widget, and analyse the collected responses through a web dashboard.

• You must provide accurate information on registration and keep it up to date.
• You are responsible for all activity under your account.
• You must be at least 18 years old or have your legal guardian's consent.
• You must notify us immediately of any unauthorised access to your account.

You agree not to:

• Use the Service to collect data from minors without verifiable parental consent.
• Create surveys designed to deceive, harm, or defraud respondents.
• Attempt to reverse-engineer, scrape, or overload the Service.
• Violate any applicable law, including data protection regulations.
• Resell or sublicense access to the Service without written permission.

oiva.dev retains all intellectual property rights in the platform, its software, and documentation. You retain all rights to your content (surveys, response data, and configurations). You grant oiva.dev a limited licence to host and process your content solely to provide the Service.

Pricing and plan details are published on the oiva.dev website. Subscriptions are billed in advance on a monthly or annual basis. Fees are non-refundable except where required by Finnish consumer protection law or as otherwise stated.

We reserve the right to change pricing with 30 days' written notice. Continued use of the Service after the effective date constitutes acceptance of the new pricing.

We aim for high availability but do not guarantee uninterrupted access. Planned maintenance will be communicated in advance where possible. We are not liable for outages caused by third-party infrastructure, force majeure, or circumstances beyond our reasonable control.

To the maximum extent permitted by Finnish law, oiva.dev's total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profit or data.

Either party may terminate the agreement with 30 days' written notice. We may suspend or terminate accounts immediately for material breaches of these Terms. On termination, your data will be available for export for 30 days, after which it will be deleted.

These Terms are governed by Finnish law. Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the District Court of Helsinki (Helsingin käräjäoikeus).

We may amend these Terms. We will provide at least 14 days' notice by email before changes take effect. If you do not accept the changes, you may terminate your account before the effective date.

The oiva.dev platform is operated by Oiva Software Oy, a company registered in Finland (Business ID: 3642400-8), with its registered office at Viipurinkatu 12 L 9, 00510 Helsinki, Finland. You can reach us by phone at +358 41 328 9083 or by email at [email protected].