Email surveys and campaigns: the question lands in the inbox

Sep 18, 2026, 9:00 AM · Oiva Team

A list of recipients on the left, a send button in the middle with delivery status badges around it, and on the right an email with a 1 to 5 rating question and a button

The easiest feedback to give is the kind that doesn't make you leave your inbox. The new email survey type puts the first question straight into the message: a 1 to 5 rating, yes or no, or a list of options, rendered as buttons. One click opens the rest of the survey with that answer already selected - nothing is recorded until the person presses Submit.

In the editor such a survey has an Email tab: the subject and button text in every language of the domain, and a preview of the email exactly as the server will render it. Which question goes into the email is decided by the Show in the email checkbox on a field.

Sending is the job of the new Campaigns tab next to the survey list. Paste the addresses or import a CSV, pick the email language and the time - now or a scheduled hour. Every recipient gets a personal link, and the campaign page shows what happened to each address: accepted, delivered, bounced, marked as spam. Unsubscribed and dead mailboxes are skipped automatically.

How much you can send depends on your plan - the Billing page has the details.

Campaigns in the manual