A popup form shows a small trigger button fixed to a corner of the page. Visitors click it to open
the form in a floating panel — nothing is visible until they choose to engage.
The trigger button (right edge) and the form it opens.
Use cases
Pages where every pixel matters (landing pages, checkout flows) — a popup adds zero visual
footprint until someone actually wants to use it, unlike an inline form which always takes up
space.
General "how can we improve" feedback that should stay out of the way by default, available but
never competing with the page's own content.
A persistent "Feedback" tab that's always reachable without being permanently visible.
Configuration
Position — set from the popup's Styles form: pick left/top/right/bottom offsets (in
px), with preset corner buttons for the common placements.
Trigger button text — the button's own label, edited in Form copy
(this field only exists for this type — the no-button variant has nothing to label).
Steps/fields/theming work the same as every other type.
Publishing requirements
Popup forms are the strictest of the four types:
For a popup form, one field must be flagged as the main evaluation question and one as the main
feedback text, and the trigger button's text must be filled in for every one of the domain's
locales. All three are hard errors that block publish — unlike
inline or
on-site forms, where the equivalent
evaluation/feedback checks are only non-blocking warnings.