Dashboard

Your dashboard gives you an at-a-glance view of feedback volume and satisfaction, with a date range picker at the top to scope most of it to a specific period.

The dashboard, with the date range picker at the top right.

Key Highlights

A short, most-severe-first list (capped at 6) of automatically generated observations — things like unresolved negative responses, a page whose satisfaction is trending down, or a submission spike. Each highlight can include a button that jumps straight to a pre-filtered view of Responses.

Highlights aren't all scoped the same way: some reflect your selected date range, others (aging unresolved items, milestones, page-trend comparisons) always look at a fixed period or all-time data regardless of the filter — those carry the same ⓘ marker described above, right on the individual highlight rather than the whole panel.

Key Highlights — most severe first, capped at 6.

Stat cards

Four cards always ignore the date filter, each computed over the trailing 30 days vs. the 30 days before that:

  • Satisfaction trend — the change in average satisfaction score between the two periods.
  • Published feedbacks — how many responses were collected through each survey's currently published version, compared to the prior period (a response collected under an older, since-replaced draft doesn't count).
  • Feedbacks per day — the change in average daily submission volume.
  • Best day / worst day — the single calendar day (within the last 30 days) with the highest, and lowest, average satisfaction score — not one outlier response, but that day's real average across everyone who responded.

Everything else — scoped to your date filter

The rest of the dashboard does move with the date picker:

  • Unique users per day and total feedback volume — two per-day charts over the selected range.
  • Feedbacks per page — a positive/neutral/negative breakdown of responses, grouped by the page they were submitted from.
Feedbacks per page — positive and negative responses stacked per page.
  • Browsers and Operating systems — a table per category showing share of responses and average satisfaction score (1–5) for each browser/OS.
  • Emotional trendline — a chart of average daily satisfaction across the selected range. Its big number and the chart line are filtered like everything else here — but the small "vs last month" badge next to it is not (it's the same fixed 30-day comparison as the stat cards above, marked with the same ⓘ icon).
Browsers and Operating systems — share of responses and average satisfaction score.