Responses

Every submission across all your surveys lands in one place: Responses. From here you review, filter, star, assign, and act on individual feedback items.

Filters

The filter panel narrows the list by:

Survey and form type (inline, popup with button, popup immediate, on-site)
Status — where a response is in your workflow (new, in progress, resolved, deleted)
Date range — when the response was submitted
Satisfaction score — a min/max range on the 1-5 scale
Browser, OS, and device — the same values collected automatically on every response (see the detail page below)
Page — which URL on your site the response was submitted from

All filters combine (AND, not OR) and are reflected in the URL, so a filtered view is shareable as a link.

Starring and assignment

Click the star icon on any row to flag a response for follow-up — starred items are their own filter, useful as a personal "come back to this" list.

A response can also be assigned to a specific teammate. Once assigned, only that person (or a Writer/Admin) can change who it's assigned to next — this keeps one person from silently taking over another's queue.

Sorting works on ID, date, satisfaction score, page, and form type — click any column header.