Domains & companies

Domains

A domain is a website you collect feedback on — its host (e.g. example.com) and the list of languages your surveys on it can be shown in. Manage yours from Domains: add a domain, set its host, and pick which locales it supports. A survey's own available languages follow whatever locales its domain has configured — see Languages for how that connects.

Only an Admin can add, edit, or remove a domain — Managers can see and use existing domains but can't manage them. If you need a new domain and don't have Admin access, ask an Admin on your team.

Each plan includes a set number of domains; creating one past your limit is blocked until you upgrade or buy additional domain slots. See Free & paid accounts for the actual per-tier numbers.

Companies

A company owns one or more domains, along with your employees, teams, and billing. Most accounts only ever have a single company — you create one automatically when you sign up, and everything (domains, surveys, employees) lives under it.

Managing multiple companies from one login is a feature for corporate and agency clients running several separate businesses. If you only ever have one company, you won't even see a "Companies" link in the admin nav — it's hidden automatically once you belong to just one, since there'd be nothing to switch between. It reappears the moment you're added to (or create) a second company.

Companies lets you switch which company's data you're viewing. Whichever company and domain you have selected applies across the whole admin app — surveys, responses, the dashboard, and alerts are all scoped to the currently selected domain.